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Frequently Asked
Do you answer phone calls and emails timely? What is your response time?
We have a reputation for lightening fast response time. You will often receive an email instantly and if you wait longer than a day, you are welcome to escalate to the lawyer on file or Founder of the Firm personally and you will receive a response in no time. You are also welcome to call or email the Founder or any lawyer or Team Lead or Case Analyst at your convenience.
Why do you charge a consultation fee?
It is common for Ranjit to do around 10 consultations per day. Based on our experience in this important field with sensitive cases, our reputation in the industry for timeliness, it is simply not possible to offer free consultations. Charging a fee also brings sort of responsibility on both parties to attend with some preparation around the case.
I have an urgent matter, can your firm help quickly? Can I get an urgent consultation?
We reserve timeslots which are not initially offered or viewable by the public for truly urgent matters. Also, even if you have an upcoming ‘deadline,’ we can often ask for an extension of time – whether for litigation or to respond with respect to your application in process.